11. COOKIES
11.1. Cookies are small text files that are stored by your browser on your device (e.g. computer, mobile phone, tablet) when you browse websites. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. They are widely used to make websites work or work in a better, more efficient way. In this policy, we refer to all of these technologies as cookies.
11.2. Our website uses cookies as described in the table below:
| Cookie name | Cookie purpose | Cookie expiry |
| Stored Cookies | ||
| _fbp | Advertisement cookie. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. | 3 months |
| fr | Advertisement cookie. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. | 3 months |
| _vwo_uuid_v2 | Analytical cookie. This cookie is set by Visual Website Optimiser and calculates unique traffic on a website. | 1 year |
| _vis_opt_s | Analytical cookie. Visual Website Optimiser sets this cookie to track the session created for a visitor, i.e., the number of times the browser was closed and reopened. | 3 months 8 days |
| _ga | Analytical cookie. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 2 years |
| omnisendAnonymousID | Analytical cookie. This cookie is set by the provider Omnisend. This cookie is used for storing the user action on the website with a unique ID. The cookie encrypts the visitor data for the security of user data. | 1 year |
| _hjSessionUser_ | Statistics cookie. Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 1 year |
| _vwo_uuid | Performance cookie. Visual Website Optimizer sets this cookie to generate a unique id for every visitor and for its report segmentation feature. The cookie also allows to view data in a more refined manner. | 10 years |
| Session Cookies | ||
| soundestID | Analytical cookie. This cookie is set by the provider Omnisend. This cookie is used for determining if a visitor is new to the website or the visitor had visited before. | session |
| omnisendSessionID | Analytical cookie. This cookie is set by the provider Omnisend. This cookie is used for setting a unique ID for the session. The cookie collects information on visitor behaviour on the website for statistical purposes. | 30 minutes |
| _hjFirstSeen | Analytical cookie. Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. | 30 minutes |
| _hjIncludedInSessionSample | Analytical cookie. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s daily session limit. | 2 minutes |
| _hjIncludedInPageviewSample | Analytical cookie. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit. | 2 minutes |
| _hjAbsoluteSessionInProgress | Analytical cookie. Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 30 minutes |
| Analytical cookie. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. | 1 minute | |
| _vis_opt_test_cookie | Functional cookie. Visual Website Optimiser sets this cookie to detect if cookies are enabled on the browser of the user or not. | session |
| _hjSession_ | Statistics cookie. Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 30 minutes |
| soundest-views | Functional cookie. Omnisend cookies are designed to enable the site to provide services and ensure their proper functioning | Session |
| _vwo_sn | Performance cookie. This cookie stores session-level information. | 30 minutes |
11.3. You can configure your browser to decline some or all cookies or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website. For information on how to adjust or change your browser settings, visit aboutcookies.org or www.allaboutcookies.org. For information on, policy and control options for third-party cookies, please read cookie policies of such third parties.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
13. CONTACT INFORMATION
If you have any questions, inquiries, requests, or complaints regarding our use of your personal information, please contact our customer support at support@nanoherbs21.com.
You can also send us a postal mail at:
GreenDome Media
PO box: Pusat Bandar Senawang, Bandar Senawang1, Unit 353-1, Seremban, MY 70450
Phone: +60 11-5655 4054